Q&A with Bruce Ryde - Travel Trends: Chinese Heading Overseas in Record Numbers

This is the full version of Thoughtful China host Trevor Lai's interview with Bruce Ryde, general manager of Hotel Indigo Shanghai on the Bund, an InterContinental Hotels property. Bruce moved to Shanghai to oversee the hotel's opening in May 2010. Before that, he was IHG's regional director of sales and marketing Southeast Asia. This episode is about the rising number of Chinese heading overseas, with more choices, a desire for customized experiences and high expectations.